STANDARD DELIVERY (3-14 days)
Chanel Home is pleased to offer FREE SHIPPING on all purchases for standard delivery, which is curbside or doorstep.
You can expect to receive your order between 3-14 business days from the date of purchase, depending on the size of the item and your location. Should you require faster shipping, please contact firstname.lastname@example.org for expedited shipping quotes.
OVERSIZED ITEMS (5-16 days)
Larger furniture items such as sofas, cabinets, or items weighing over 100lbs are typically sent via Freight or Fed-Ex Ground, and average 7-14 days depending on your location in the U.S.
You can track your package at any time using the link provided in your shipment confirmation email. Please note that a tracking number will be provided once your item has shipped.
Chanel Home is pleased to offer complimentary White Glove Delivery Service for any orders over $3000 as well as for specific products in which free White Glove Delivery is listed in the product description. Otherwise, White Glove Delivery Service is available for any item for a fee of $150 per item/vendor. The delivery company will bring the piece into your room of choice, unwrap, inspect and take away all debris from the shipment.
Note: Due to COVID-19, your delivery team will call you ahead of time to set up an appointment. Unpacking and assembly of items via White Glove Delivery has been temporarily suspended. You can now choose whether you would like your purchase left on your doorstep, or brought inside your front door or garage. If you would like the item brought inside your home or garage, please prop the door open when the driver arrives and maintain at least 6 feet between you and the delivery team. We will not be asking for signatures.
If your purchase is being shipped White Glove or Freight, the delivery company will call to schedule a window for delivery. Please leave your phone number on the order form. Once you receive a call to schedule the delivery to your address, you have 7 days to respond and make arrangements. If you are not able to schedule this within 7 days, please contact us to arrange storage for your order. Storage Rates will be communicated and can be utilized for up to 30 days.
If you anticipate being out of town, please email us at email@example.com with your order number and a good timeframe for delivery.
Note: We ship only to the U.S. and Canada. We can delivery internationally on a case by case basis. Please email us at firstname.lastname@example.org with your shipping address as well as the requested products for an individual quote.
We do not charge sales tax, with the exception of Virginia
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